Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.


Brenda L. Case

Brenda L. Case

CIC, President

Brenda Case is an insurance advisor and co-owner of Lowry-Dunham, Case & Vivien Insurance Agency. She entered the insurance industry after graduating from the University of Mississippi in 1971. She holds the Certified Insurance Counselor designation as well as a Certificate of General Insurance from the Insurance Institute of America.
In the insurance industry, she has served as chairman of Associated Risk Managers International, and as president of the Professional Insurance Agents of Louisiana and the Insurance Women of St. Tammany. She is currently a director on the board of the Independent Insurance Agents & Brokers of Louisiana.
Brenda was selected PIA Agent of the Year in 2001, and was twice selected Insurance Woman of the Year by Insurance Women of St. Tammany. In 2007, she received the designation of Insurance Woman of the Year by the 1752 Club of Louisiana.
She is a strong proponent of community support, having served as president of the Slidell Rotary Club, the Olde Towne Slidell Merchants Association, and the Women’s Health Foundation, as well as director on the boards of the Youth Service Bureau of St. Tammany and the Slidell Heritage Foundation, Inc. Currently she is a member of the Slidell Economic Development Alliance. She was selected as Rotarian of the Year in 1997, and was co-chairman of Slidell’s first annual Fourth of July Heritage Festival in 1998. She is a graduate of the 1997-1998 Class of Leadership Slidell, and was Co-Chair of the Slidell LED Ready Communities Pilot Program. She was recipient of the 2008 Athena award for leadership and professional excellence, and was a CitiBusiness Women of the Year 2010 honoree.
When she is not busy with industry and community activities, she enjoys reading, dabbling in genealogy research, enjoying her garden, and spending time with family and friends at the “Tree Frog” on the Black Creek.

Alan Case

CIC, Vice President/Commercial Risk Consultant

Alan is a graduate of LSU with a major in business management and has a background in medical professional insurance. He is engaged in both personal and commercial insurance production as well as sales management. He will use his talents to promote marketing, general sales, procedures and financials. We are proud to have Alan as a team member.

John S. Case

CIC, Secretary

John is a graduate of the University of Mississippi. He has been affiliated with the insurance industry and the Lowry-Dunham, Case & Vivien Insurance Agency since 1975. As an account representative, John developed a special degree of expertise in professional malpractice, flood insurance, contractor’s insurance, public entities and non-profits.
John was awarded the designation of Certified Insurance Consultant, CIC, after successfully passing the required classroom hours and five-part exam. He is current with all continuing education required to maintain this designation and his state license. John has served the insurance industry in an advisory capacity for several companies.
In addition, John has served in the community as a member of the City of Slidell Planning Commission, past president of the Rotary Club of Slidell Northshore, president of Greater Slidell Chamber of Commerce, member of Pope John Paul II High School board of directors, member of the board of directors of St. Tammany Literacy Foundation and is a graduate of Leadership Slidell.
John has served as an unofficial consultant to various organizations on the changes in flood insurance presently being discussed in congress.

Matthew (Matt) Meyers


Matt is a graduate of Southeastern Louisiana University with a Bachelor of Science of Nursing. Matt worked as a registered nurse for 2 years before pursuing a career in insurance. Matt’s infectious positive attitude sets him apart from most agents, and made him a perfect addition to our team. He is a Navy veteran, an active member of the East St. Tammany Chamber of Commerce, Emerging Young Professionals, Rotary Club of Slidell, Boy Scouts of America – Venturing Crew Advisor, and is also a current youth leader in The Church Of Jesus Christ of Latter-Day Saints.

Vernon Gagliano


Vernon Gagliano has provided insurance services for commercial and individual clients for 30 + years. He served on the Economic Development Board of St Tammany Parish, President of the Insurance Agents of St. Tammany Parish, Director of Insurance for the Slidell Chamber of Commerce, Charter President of the Slidell Northshore Rotary Club (1984) and has and continues to develop innovative programs in insurance protection for large commercial, retail and service businesses throughout southeast Louisiana.

Ann Marie Rouse

CIC, Agent

Ann Marie entered the insurance industry in Mississippi in 1980. She has been at Lowry-Dunham, Case & Vivien since 1982. Ann Marie served as President of the St. Tammany Insurance Women in 1991 & 1992. She was also named Insurance Woman of the Year in 1991 by that organization.

Ann Marie is licensed in property, casualty, life and health and works as a producer with LDCV. She also obtained the Certified Insurance Counselor, CIC, designation.

Jonathan Johnson


Jonathan, grew up in Slidell and after graduating from Slidell High in 1991, then attended LSU.
From 1995 to 2003, Jonathan owned a small transportation business that specialized in services for law firms, in-home infusion pharmaceutical services and several large, regional retailers. In 2003 Jonathan joined INJOY/Maximum Impact, Atlanta, as a consultant and account manager. During that time, Jonathan coordinated nationally simulcast leadership events with private companies and recruited internationally renowned Universities to partner their business schools with several leadership events produced by Maximum Impact.
In the aftermath of Hurricane Katrina, Jonathan returned to south Louisiana, earned his Life and Health and Property and Casualty insurance licenses in 2007 and was hired by BlueCross BlueShield of Louisiana as a Preferred Agent in the Individual, Small Group and Senior markets in the New Orleans metro-area. He was the top producer in the state for Blue Cross in 2008-2010 and again in 2012 and was appointed to the Preferred Agents Advisory Council in 2010. Jonathan joined Lowry-Dunham, Case and Vivien in early 2017 as a Benefits Advisor offering competitive employee health and benefits strategies, packages and pricing models for companies, organizations and municipalities of all sizes.
Jonathan is a graduate of Leadership Northshore’s Class of 2009 and a past committee member on the East St. Tammany Chamber of Commerce’s Education Committee. In his spare time, Jonathan serves as the Chairman of the Board of Zoning Adjustment for the City of Slidell, President of the Slidell High School PTA and President of the Olde Towne Slidell Residents Association.
Jonathan is married to the former Jenny Minton of Slidell. They have 3 children: Jordan, Emma and Carson.

Jay Newcomb


Jay is a native of Franklin, Louisiana. Jay completed his undergraduate studies receiving a BS degree in Secondary Mathematics Education from Louisiana Tech University. He began his teaching and coaching (basketball) career at Ruston High School and continued there until moving to Slidell and Slidell High School in August of 1991.
In 2010, Jay relinquished his coaching duties to pursue successful election to the Slidell City Council. He was re-elected in 2014 for a second term representing District F.
Jay retired from teaching in May of 2018 after 30 years of service in public education and his service to the residents of District F concluded in June of 2018 due to term limits. Jay decided to continue that legacy of service by helping small businesses and individuals to protect the assets that they had worked so hard to accumulate by becoming an insurance professional, earning licenses in Life, Health, Property, and Casualty insurance. He began a partnership with Lowry-Dunham, Case, and Vivien in September of 2018.
Jay is married to Peggy Fuller Newcomb and they have three children: a son, Casey, and two daughters, Natalie and Abby.

Marilyn Fortenberry

Office Manager

Marilyn started her insurance career in 1976 as a customer service representative with State Farm Insurance. She was licensed to sell property and casualty insurance in 1982 and came to Lowry-Dunham Case and Vivien in 1991. As office manager, it is Marilyn’s responsibility to see that all office procedures are followed, offer her extensive knowledge on difficult accounts, meet with company personnel to assure that this agency has the latest and most competitive products and see to the overall well being of employees and customers alike.

Marilyn has been active in the St. Tammany Insurance Women’s organization, Byrds Chapel Methodist Church, and attends Chamber of Commerce and other social organizations on behalf of LDCV.

Wanda Thies

Administrative Assistant

Wanda joined the agency in 1981. She is an administrative assistant to Brenda and John Case. Wanda is on the planning committee of Slidell Jazz on the Bayou and is a Life Associate of Slidell Junior Auxiliary. Wanda is married with two sons and two grandchildren.

Administrative Staff

Mary Ann Russo


Mary Ann has been with the agency since 1993. In addition to handling the phones, Mary Ann provides support to management and office personnel while assisting customers and clients. Mary Ann is a twin and she has a son in the U.S. Marine Corps. She is an active member of Moose International, a fraternity of men and women caring for the young and old in their communities.

Sylvia Champagne


Sylvia has been with the agency longer than any other employee. She started with Lowry-Dunham, Case & Vivien in June of 1976. Sylvia handles all the bookkeeping and accounting functions of the agency. She has 2 sons.

Jim Bacino

IT Manager

Jim graduated with a BS degree in Management from the University of New Orleans and retired from Texaco Natural Gas Department, after 25 years in Human Resources and Natural Gas Marketing. Jim developed his computer expertise throughout his former career and more recently in computer sales and administration. Jim joined the agency in 2001 and is responsible for the agency’s computer hardware and software acquisition and maintenance.

The agency maintains a state of the art computer network featuring the leading industry software.

Commercial Lines

Linda Beckwith

Commercial Marketing Manager

Linda began her insurance career in 1981. She joined Lowry-Dunham, Case & Vivien in 1994 after having worked in New Orleans. Linda is responsible for finding the most competitive markets for the agency’s accounts. Linda also handles the placement of larger accounts specializing in contractors, non-profits and public entities.

Cheri Damiens

Senior Commercial Quality Manager

Cheri started in the insurance industry in 1981. She worked for The Hartford Insurance Company for 3 years before moving into the Independent Agency environment. She worked for an agency in New Orleans for 10 years in both Personal and Commercial lines. Cheri has been with Lowry-Dunham since 1993, and she heads up Quality Management for the Commercial Lines department. Cheri is married and has 2 children.

Gidget Ladner

CISR, CIC, Commercial Account Manager

Gidget started in insurance in 1997, and received her insurance license in 2000. She currently is working as a commercial lines account manager. Gidget obtained the Certified Insurance Service Representative, (CISR) designation in 2001 and obtained the Certified Insurance Counselor (CIC) designation in 2010.

Personal Lines

Karon Swenson

ACSR, Personal Lines Account Manager

Karon has been with Lowry-Dunham, Case & Vivien since January of 1978. She was president of St. Tammany Insurance Women 1988-1989. She attained the Accredited Customer Service Representative (ACSR) designation in 1992. She has worked in all departments of the agency in some capacity. She received her agent’s license in 1994. At the present time, she is working as a personal lines account manager. She is an active member of Moose International, a fraternity of men and women caring for the young and old in their communities.